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Human Sigma: Managing the Employee-customer Encounter Human Sigma: Managing the Employee-customer Encounter by John H. Fleming,Jim Asplund

Human Sigma: Managing the Employee-customer Encounter

by John H. Fleming,Jim Asplund


ISBN 13: 9781595620163

Format: Hardcover (320 pages)
Publisher: Gallup Press
Published: 28 Oct 2007

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